Your business is facing more
volatility, complexity and risk than ever before.
With markets shifting, regulations changing, and pressure to increase efficiencies in your operations -
how can you deliver Operational Excellence? 

We'll show you how at Operational Excellence Week Canada.  Taking place October 21-23 in Toronto, this year's program will bring you over 50 case studies and show you how to eliminate inefficiencies in your operations, reduce operational risk, harness digital transformation and build a sustainable culture of operational excellence.

We’ve added all new tracks on Leadership & Culture, Process Excellence, Asset Performance Optimization, Lean, Operational Risk Management, Digital Transformation and Operations Management Systems. Join us at Canada’s only cross-industry event on Operational Excellence and meet hundreds of business leaders all focused on making the commitment to OE today to emerge lean, agile and more competitive tomorrow.

You'll walk away with the tools you need to:


Leverage the latest strategies to optimize Maintenance and Reliability


Drive Operational Excellence to the frontline


Determine how reliable and efficient your operations are - and then set targets for change


Connect Operational Excellence to the bottom line


Build a High Reliability Culture and improve Safety, Quality, Reliability, Customer Experience - and profitability


Prepare for the impact of digitization on your business - and your people


Dramatically Improve Control over your Back Office and Operational Processes


Harness big data, analytics and AI to fundamentally transform operational efficiency


Improve Agility and Streamline Operations with Robotic Process Auomation


Understand the Impact of Human Factors on Business Performance


Improve your Management System to better Identify - and Eliminate - Sources of Risk and Value Loss in your Operations


Meet production targets and improve environmental stewardship and safety


Identify the strategic value levers and performance improvement opportunities in your company


Develop comprehensive asset analytics to maximize return on your assets


Apply Lean Principles to Manage your Operating Expenses


Reduce Complexity and Variability with Clearly Defined Standards and Accountabilities

We'll show you how to build a high reliability organization
that can thrive in every market environment.


2019 Speakers

Robert Wong

Executive Vice President & Chief Information Officer
Toronto Hydro

Jim Wetherbee

Astronaut and Author
Controlling Risk: 30 Techniques for Operating Excellence

Rémi Raphael

Director, Business Transformation
Duke Energy

Les Cyfko

Director, Engineering & Continuous Improvement

Andrew Spencer

Vice President, Transmission & Stations

Hugo Ashkar

Global Risk Manager

Peter Calnan

Vice President, Safety & Health

Aileen Sullivan

Director, Fleet Performance Improvement
Ontario Power Generation

Biju Misra

Director, Transformation & Technology Operations

Key Themes for 2019 include:

Internet of Things

Leadership, Skills & Capabilities

Change Management

Asset Optimization

Business Transformation

Organizational Effectiveness

Maintenance & Reliability

Human Factors

Organizational Culture

Lean Enterprise

Process Optimization

Digital Transformation

Operations Management Systems

RPA, AI & Machine Learning

Environmental Excellence

Personal & Process Safety

What attendees have said about our Operational Excellence Summits:

Venue details:

Old Mill Hotel & Spa

9 Old Mill Road

Toronto, Ontario M8X 1G5


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